Fantastic and professional movers. Prices reasonable and trustworthy employees.
American Moving and Storage, Simply the best!
My husband and I were planning an out of state move from Savannah, GA to Cape Coral FL. We’ve used other moving companies in the past and were less than satisfied. Many of our valuables were broken or “lost”. So we were hesitant when hiring American Moving & Storage. Well… Let me say they were the BEST they could possibly be. They were absolutely A+++. Dee Hughes assisted with the coordination of our out of state move and made sure all went smooth. Jaime and Megan had made special effort to carefully itemize and pack our delicate and valuable items along with our 200+ boxes furniture. etc. Jaime and Shea each drove the long 7.5 hr trip in separate trucks to make sure our belongings arrived the very next day. Jaime & Shea made sure that all items when taken off the trucks were placed exactly where we wanted. They put together beds, furniture and exercise equipment. Everything went so smooth. No problems whatsoever. I highly recommend American Moving & Storage. They are the BEST!!!
If more businesses were run like this one, the world would be a better place.
Pride and respect. These two words run through every facet of American Moving and Storage, from the way the phone is answered to the final charges. My wife and I originally contacted Kevin Allen, the owner of American Moving and Storage, to execute the packing of a moving container we needed shipped to Boston. I called Kevin directly, after he and his company was recommended by our selling real estate agent. He called me back that same night, starting with an apology for not getting back to me sooner. “I just went through all my voicemails and I am so sorry for not calling your earlier, I try to get back to everyone as soon as they call.” Let me restate: I CALLED THAT SAME DAY! The respect that Kevin demonstrates in his punctuality shows how much pride he has in his company. He told me that Dee would be in touch with me that next day to go over dates and costs.
Dee called me promptly the next morning, and was kind, professional, and constantly offering advice on how to both make our move easier and save money. Her retelling of her history with the company and promise to make this challenging process as easy as possible for us allowed the pride and respect to shine through yet again. About two weeks prior to our move, Dee walked me through the charges, confirmed our date and time, and told me to call her if ANYTHING came up. As those who have moved know, something always comes up.
The day before the American Moving and Storage crew was set to pack our storage container, the container was scheduled to be dropped off. Due to a miscommunication with the container company (and some awful customer service), it was never dropped off and I was informed that I could reschedule for MAYBE the following week. This was a Tuesday. American Moving and Storage was coming to move us on Wednesday. We closed on the sale of our house on Friday. The worst thing that could have happened did, and I had no idea what to do.
So, I called American Moving and Storage. Leslie picked up the phone, and I asked if Dee was available. She gave me her cellphone number as she was out of the office, and I explained the situation to her. She was like a psychiatrist, not just listening to me vent, but also assuring me of the fact that she knew it would all work out. I started my call to them flustered and near hysterics, and left the call assured and resolute. I called Dee next. “Hey Dee, remember about a month ago when you asked if I needed a quote for an interstate move, store, and transport? Well, I need one now, and I need it to happen tomorrow.” She said, “Mr. Tommy, let me pull over, make some calls, and get back to you. Like I told you weeks ago, we’ll take care of you.” I called her at 11:00am. By 5:00pm that night, I had documents, a contract, and quote that was three thousand dollars less than what another company had quoted me at. Kevin, Dee, Leslie, and the rest of American Moving and Storage had every right to charge me an arm-and-a-leg for coming up with this plan less than 24 hours prior to it being executed. But the pride they have in their company and the respect they have for their clients resulted in an extremely reasonable charge for me.
The next day, Frank, Anthony, Ryan, and Joe took three hours to move our entire 1,800 square foot house. These guys were absolute professionals. The flexibility they had with our situation, the care with which they handled even our smallest possessions, and their warm dispositions made such a stressful situation enjoyable. I am not lying. These four guys actually made moving fun. Dee even came by just to check on us and to go over some of the paperwork. The relationship of trust that I saw between Frank, Anthony, Ryan, Joe, and Dee made me that much more appreciative of this company. The four guys busted their butts, but with smiles on their faces and echoes of laughter as our possessions disappeared into the truck. The gratitude they showed when we bought them lunch demonstrated that same pride and respect for the work and their company that we had seen in every other tenet of American Moving and Storage.
I know this is a long review, but if you have gotten all the way through it, I hope that you can take away how good it feels to have been a client of such a wonderful company. They address the process of moving as well as the social-emotional pressures that come along with it. They humanize a job that can very easily be lost in some other company’s spreadsheet. They let the personalities of all their employees exemplify the mission of their company. There is trust from top to bottom, and I can only hope that more companies, in all categories of service, use Kevin Allen and American Moving and Storage as their model.
It was a SMOOTH MOVE!!
Nov 2019, I used the services of American Moving & Storage to move household goods from Savannah to Atlanta. Everything was perfect!
The pre-move setup and concerns were handled by Dee. She was fabulous, did an on site inspection, answered all my questions and coordinated everything. She was my first contact with this company and helped me to feel confident and at ease with this move, even though I needed a three day delay between pick up and delivery. On move day, The moving team came right on schedule.. Actually they were early. I had done 100% of my packing, so Stelly went right to work labeling each box & piece of furniture and preparing the inventory. Sha and Kevin M. moved the household goods out the door and David packed everything into the company truck. They all worked well together. Three days later, they were again, right on schedule. I was especially happy when Sha called 15 minutes prior to arrival. The delivery showed organized team work between Sha and Kevin M.
I have been extremely pleased with this move and I highly recommend this company. Thank you to the team.
I was totally happy with them packing and moving me from the Bluffton area to Ohio. All done on a timely professional level.